4) Morten Eikeland: Det finnes alltid et hierarki

Truls Jørgensen og Audun Fauchald Strand — Heis Podcast · podcast · 2026-06-01 source ↗ Reader 🖥️

Hands-On Leadership & the PendulumHierarchy & Org ChartsInformal LeadershipMental Models & UnderstandingOrganizational Abstraction LevelsTeam Autonomy
Hierarchy is not optional in any group of more than a few people — it arises structurally from division-of-labour pressure plus external groups' need for a single point of contact — and the agile/teknologi/flat-struktur ideology that pretends otherwise does not eliminate hierarchy, it only makes the actual operating hierarchy invisible, unspoken, and harder to challenge; therefore the work of leading well is not to flatten but to operate at the correct abstraction level for the role one is in, to recognise the role-vs-person distinction, and (for a developer becoming a leader) to walk a real sorgprosess of identity loss before gaining a different kind of relevance.

theoretical · expository-argumentative interview built around a single thesis-and-derivation: hierarchy is structurally inevitable in groups beyond a certain size, and the rhetoric of 'flat structures' in tech/agile/smidig miljøer is at best naive and at worst a self-deception that simply hides which hierarchy is actually operating. Eikeland develops the argument deductively from first principles (one person → no coordination; two people → relational hierarchy; eight people → coordination need that calls forth ledelse) using Adam Smith's division of labour as the ontological backbone. Interspersed are diagnostic vignettes (innvandrere bewildered by tilsynelatende flat offices; psykiatri opphørsåk; fylkesordfører digitalisering speech) and a clinical case-study sub-thread on the developer-to-leader transition as a sorgprosess. — Eikeland is a psykolog at AFF working with toppledere and ledergrupper, profiling them with Big Five and observing samspill. The conversation has two interlocking layers: (1) the thesis on hierarchy as inevitable, applied especially to teknologi-organisasjoner; (2) the practitioner's framework for understanding why utviklere struggle when they enter lederrollen. The episode is canonical for Heis: Printzell Halvorsen (ep 8) explicitly defers to Eikeland's abstraksjonslag framing as the operational meaning of 'å lede på riktig nivå.'

Structure

PartRole
Opening framing by hosts: this episode is not with a leader but with someone who helps leaders understand themselves; Eikeland has done Big Five on both hosts. Today: hierarchies and roles versus flat team structures, what characterises teknologiledere, ledelse vs ledere.Sets up Eikeland as theorist-of-leadership rather than another practitioner, and names hierarki and rolle as the two pillars of the conversation.
How Eikeland ended up at AFF: psykiatri, utageringssituasjon (literal physical restraint of a patient), takes the phone in mid-incident, ends up interviewed and hired as the youngest in AFF, retrospectively learned that he was hired not for knowledge but for verdier and pågangsmot.Establishes Eikeland's clinical-psychological vantage on organisations and seeds the later proposition about role vs person (he was hired because his person fit a role-shaped need, not because of qualifications).
The thesis itself: 'hierarki finnes uansett.' Hosts recall this from their first meeting with him, when they were enthusiastic about teams og flate strukturer. Eikeland frames his speech-act: he is generalising, and inside any generalisation there is variation.Names the joint thesis of the episode and Eikeland's epistemic stance.
Sociological-historical hypothesis about why teknologer love flat hierarchies: gutterommet origins, introvert and anarkistisk anlagt, against systems, naturally distrustful of imposed authority; this becomes a cultural value carried into smidig and tech orgs.Diagnoses the source of the flat-org ideology in tech and treats it as a cultural inheritance rather than an organisational design choice.
Demonstration by counting: one person → no hierarchy (you have to coordinate with quirks inside yourself); two people → relational hierarchy ('gå hjem til ektefelle, legg merke til at det er noen som bestemmer mer enn andre på ulike områder'); group → behaviourally enforced silent hierarchy.First principles derivation of the thesis from group size.
Diagnostic vignette: high-utdanning innvandrere lost in flat Norwegian workplaces because the absence of pene biler, dress codes, separate offices makes the actual hierarchy unreadable and therefore destabilising; they came from cultures where the hierarchy was clear and could be navigated.Empirical illustration that suppressing hierarchy-signalling does not abolish hierarchy — it makes it harder to read for newcomers.
Specific application to utvikler-miljø: utviklingsmiljø is itself a sterk kunnskapshierarki ('er du lite flink, er det ikke noe kult'); the flat-team rhetoric of agile coexists with a brutal expertise hierarchy. This is 'selvbedrag.'Names the specific blind spot of teknologi-miljøet — that it has the strongest possible expertise hierarchy while denying it has a hierarchy at all.
Why no one consults him on hierarchy or makt: ingen har spurt om det på 18 år, even though he is genuinely interested in it. Eikeland's read: people, especially those with power, do not want it interrogated.Anchors the diagnosis in his own clinical experience and signals that the topic is structurally avoided.
Shift to teknologer's blind spot on flerfaglighet: empathy intact for own discipline, less for andre fag. The FINN example: was a sales organisation 15-20 years ago, has become a teknologi-organisasjon. That shift IS a hierarchy change. Then NAV example: jurister and the juridical language as the dominant kunnskapshierarki.Extends the hierarchy thesis from group dynamics to inter-professional makt dynamics; introduces a key sub-claim about who gets to name problems.
Eikeland's principle: organisations are full of things we don't understand; who plukker opp et element and gets begrepsapparat på det determines whose hierarchy operates. Teknolog → software-language; jurist → juridical-language; psykolog → HR-problem.A central operational proposition about how invisible hierarchies are realised through framing power.
Audun asks 'hva er løsningen da?' Eikeland's refusal: a problem dissolves something and creates other problems; organisations are not solved. The question itself reveals teknologisk tenkning (find rotårsak, solve, done). It doesn't apply to samfunnsspørsmål and organisations are samfunnsspørsmål.Meta-move that reframes the conversation: the search for a clean answer is itself the symptom being diagnosed.
Office layout as a hidden hierarchy lever: when teknologer sat next to selgere in markedsplasser, cross-empathy was higher; when teknologer sit two floors away on their own etasje, gruppeidentiteten strengthens and empathy for the other group decays.Concretises the structural-vs-cultural distinction with a small-scale design intervention.
Pivot to the developer-to-leader transition. Eikeland endorses Hans-Christian Holte's framing from a prior Heis episode: 'forlat faget.' But he reframes it psychologically — it is a sorgprosess for identity-strong technologists.Begins the clinical sub-thread on how developers actually experience the transition.
Adam Smith / division of labour as the ontological foundation. One person handles a small task alone; as complexity grows past one person's capacity, arbeidsdeling begins; specialisation means knowing less of everything else; at roughly 8 people, coordination need exceeds the group's self-organising capacity, and ledelse arises as a function (not as a person).The deductive backbone of the hierarchy thesis.
Evolutionary observation: in nature small groups choose their own leaders and the leader's function is å tjene gruppen's purposes; in modern organisations, the formal leader is chosen by people outside the group, which is 'unaturlig.' This produces a structural split between the formal leader and the uformelle leder, and the group will appoint a prototype-representative if the formal one fails to serve them.Distinguishes formal hierarchy from emergent hierarchy and explains why 'low formal hierarchy' does not equal 'low emergent hierarchy.'
Why the eight-person threshold matters: leaders must operate at a higher abstraction layer than the work, with a longer time horizon (in morgen, not akkurat nå), seeing the whole group rather than enkelte. As groups proliferate past three-four sub-groups, a ledergruppe forms — itself a sosialt lært praksis (kultur) that we no longer interrogate.Names the abstraction-level requirement of leadership directly — the Heis-canonical 'lede på riktig nivå' formulation.
Why developer-to-leader is a sorgprosess: identity-loss of det kjente, tap of dybdekunnskap, forced generalisation, often being forced into an identity-frame (corporate, anti-anarchist) that the person actively dislikes. A small relief mechanism appears with life-stage maturation (partner, children, cannot keep up with the eternal helvetes-utvikling on free time).Operationalises the cost of the transition and explains why so many technologists resist or fail it.
What the leader must give up at higher levels: konkretisering. Generalisering is necessary for relevance to many groups but it generates 'overdreven selvsetthet' — the illusion that one understands something just because one can name it. Reference: illusion of explanatory depth.Names a specific epistemic failure mode that comes with the abstraksjonslag move.
Fylkesordføreren-and-digitalisering vignette: Eikeland is to speak after a fylkesordfører who said 'digitalisering' 150 times in five minutes; Eikeland abandons his planned beslutninger talk and instead asks the audience what feelings they have and what they think the man said — gets 340 different interpretations, including 'now I lose my job' that the speaker never said.Empirical illustration of how abstract language from the top is interpreted radically variably at the bottom; gjenkjenne is not the same as forstå.
Strategy work and ledergrupper: Eikeland asks them to explain mekanismer rather than meninger; they resist, get angry, sometimes throw him out, because they are confronted with their own inkompetanse on the mechanism level.Practical instantiation of the illusion-of-explanatory-depth point applied to executive teams.
The role-vs-person distinction: when you reach a senior level, you are not there as a person but as a rolle. The rolle is shaped by the constellation of forventninger from everyone with a stake (not by the person hiring you), and shifts on the day you arrive. Trump as a counterexample (too much person, too little role).Names the second key concept of the episode (alongside hierarki). The job is to fit yourself to the role's emerging shape, not to assert your identity into it.
Closing hilsen: Audun's takeaway — 'hierarki er en illusjon, flat struktur fungerer som bare rakk' (offered as ironic self-summary that Eikeland would reject); Truls's takeaway — that there is always a hierarchy is the most useful frame in his work because so many people come in with the opposite framing. Eikeland's own takeaway: ledelse is en prosess; look at the prosess, not the person.Distills the episode's lasting prescription.

Key terms

Propositions

Arguments

Hierarchy is structurally inevitable in any group beyond a small size — the rhetoric of flat structures cannot abolish it, only hide it. strength: high
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Pretending to be flat is therefore selvbedrag, and is worse than acknowledging hierarchy openly because it removes the public conversation through which the operating hierarchy could be challenged. strength: medium
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Leadership is best understood as a function arising from group structure, not as a property of a person; therefore the rolle is the unit of analysis, not the individual. strength: high
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A leder must operate at the abstraction layer appropriate to their level (longer time horizon, generalised view of the gruppe, no detail focus), and the developer's instinct for moving between abstraksjonslag is the transferable skill. strength: high
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Generalisering at the top produces an illusion of explanatory depth, and the most useful intervention is to ask leaders to explain mekanismer rather than meninger. strength: high
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The developer-to-leader transition should be re-described as a sorgprosess, and the right intervention is identity work, not management training. strength: high
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